Pay Tm
- Package not delivered Open
SHIVAM SANOO filed this complaint against Pay Tm on Nov 14, 2017
I ordered "Prokyde Alpha Trainer Power Grip" from PayTm on *th November, **** and as per the estimated date product had to be delivered by **th November, ****. Luckily, the product reached to the destination city on **th November, **** and the status for the product started showing "Out for deivery". But i didn't get any call or messages from courier company. I registerd complain to PayTm but i was told all the parrots line,"I am sorry sir", "I will escalate the issue, sir" but nothing happened and i am still waiting for my product. I even tweeted CEO of PayTm, Vijay Shekhar Sharma and luckily i got a tweet back from PayTm Mall tweeter account but that also the same, "I am sorry and will solve this as high priority". More than ** hours of even that statement have been passed but I don't know how much more time it will take. Now, even estimated delivery date has been over but I am still waiting for the product. I mailed to PayTm regarding my concerns but there also reply was the same. "Sorry " and "asap we will solve" but more than ** hours of even that have been passed but issues couldn't get resolved.
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Resolution Demanded:
Apology letter from company
Damages for loss and agony
Pay Tm
Resolved
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Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
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