- Package not delivered Open
Ordered a hoodie worth Rs.**** from Nobero.com on **-July-**** and it was supposed to be delivered on **-July-****. The seller is from Tiruppur district and place of delivery is in Namakkal district. But the shipping partner Shadowfax sent it to Bangalore on **-July-****. Till **-July-****, the parcel was there in Bangalore after which there was no update in the tracking portal, I did follow up with Shadowfax, Nobero and Pickrr technologies starting from **-July-****.
Once I received a call from Shadowfax stating that the order will be delivered by **-July-****. But it didn't happen, when I tried calling the number back, got a message that number doesn't exist.
Then again I went to mail based follow ups, but none of the agencies support team responded back. Yesterday(**-Aug) evening around *.** PM, I received a call from a delivery agent asking the landmark of the address, once I gave the information he told that he will be there in an hour and will deliver the parcel.
I waited till * PM and tried calling the number back(its a service number which connects to the assigned delivery agent, so I am not aware of the agents mobile number), he didn't pick the call.
Later, when I checked the tracking portal, the system was updated with status that "Cancelled by Customer".
Sent mail to Nobero, Shadowfax & Pickrr regarding this behavior, raised concern and reached out to them even through FB & Twitter, but no response yet.
Money was deducted ** days back, product is not delivered, delivery agent is cheating without calling or reaching out to the address and none of the related customer support teams are responding.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
First of all because of Shadowfax my parcel was delayed . I am fed-up with this company. When the delayed parcel was on the way for delivery, I was not available at home and I told him nicely to deliver parcel tomorrow but he denied and talked ...
Jan 01, 2023 by Muzaffar Hussain
I have paid for my order through shadowfax tracking website where it showed pay now, and i did it. But it didn't get update anywhere. Hope I get refund ...
Dec 22, 2022 by Harshitha velamuri
I have got a fake and worst product instead of my original product...
Dec 19, 2022 by Raju
My wife placed an order from Meesho, which consists of a pair of Winter Gloves. To check upon that order, my wife called the Delivery Partner named “Anujit Bhowmick”. The delivery partner is extremely rude on call, and his tone of speaking...
Dec 05, 2022 by Sandipan Sarkar
Delivered the product which I did not ordered and the name or address of the sender is also not mentioned. I have paid for the product at the time of delivery, but when I opened it was not mine. So now I want to return the order and want refund...
Nov 18, 2022 by Bhavana Seervi