Mefashionista.com
- Package not delivered Open
PRASAD NANDKUMAR PANDAV filed this complaint against Mefashionista.com on Jan 08, 2019
I have ordered "Coruscating Cabin Trolley Combo", "Model number - LE****CB" on **th December.
Order ID: #*****
The order shows last status of **rd December as "Consignment In Transit".
Their delivery Q&A section mentions *-* working days.
We tried to contact them in multiple ways,
*. First we tried to send them emails, we tried persistently sending them emails for several times, we didn't received any response from them.
*. Then we tried to send our order details to their chatbot, but we didn't receive any response there as well.
*. We tried to contact them via "Contact Us" section via an enquiry with all details and there also we didn't get any response. https://www.mefashionista.com/index.php?route=information/contact
*. There is no complaint section on their website
*. There is no "Cancel Order" option on their website.
Basically we are stuck and lost around **** Rs on this website and no one from this website is responding to us.
Please anyone knows how to get it solved?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Mefashionista.com
Resolved
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