H&M Western (INDIA) Private Limited
- Package not delivered Open
I placed a prepaid order on the H&M website on **rd of December ****. I have not received my order as yet. I complained through the H&M call centre on *rd January **** and this is the response I received - We’ve registered a case for you regarding Delivery & Pick-up. Your case number is **********. We’re still working on your case and will provide you with a solution as soon as possible.
I also tweeted at h&m customer care handle but they havent responded with anything. I have been calling the delivery partner Ecomm express everyday but they are not giving me any response.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
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I placed an order on **-nov-**** from H&M app. After waiting for a long time the delivery didn’t came through so decided to tack the order and I found out that H&M canceled that order without any notice and without my consent, also they did n...
Dec 14, 2022 by Raghav kapoor
Dec 06, 2022 by Daksha Gupta
I have returned * products on **th July **** and received an email from H&M on **th July **** stating that the return has been received by them. But I haven’t received the refund of the products till date. Order No. ***********. I have als...
Sep 24, 2022 by Prerna Pathak
My Items were returned on or near ** July ****. But I haven't received refund yet for above returned products. I have been chasing nearly from ** July then * Cases were created by there customer support team. Case *: ********* , Case *: *******...
Jul 31, 2022 by Neha Ruchandani
I made a mistake while updating my account number on the app and when I talked to the customer care they said that they have already initiated the refund on that account number and they can't do anything about it from their side...
Mar 12, 2022 by Catherine