- Package not delivered Open
I booked * parcels from Delhi to Ranchi on **.**.****. Assured delivery date was on **.**.**** but one package has not been delivered yet. It has been misplaced or lost I don't know but I filed complaint on **.**.**** and since then I contacted customer care multiple times but they told that you'll receive call back from our side but no one contacted ever. I multiple times visited Gati local office in Ranchi and in Jamshedpur where my package was last scanned but found nothing. No one cares about your complaint and no one tells you the truth. Even I asked when you provide claim for lost package there response is same that you'll receive a call back from Gati team who is handling your complaint. I even asked them to give there contact so that I can call them but they don't provide their number. Local office people also manipulate things and hide truth. Don't know what to do next.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
My docket number is *********. My parcel was booked on *st June **** and was supposed to be delivered on *rd June ****. Every time I am calling them , they are saying that the item would be delivered by evning or next morning and so on. Since ...
Jun 08, 2020 by Mithun Banerjee
My docket no : *********. Delivery from Hyderabad (teleangana) to Vadodara (Gujarat) Delivery arnd **-** feb **** Out of totoal of * bags(* box and * bag) They have only delivered me *box ...* bag is still missing. This is also written on t...
Mar 05, 2020 by Digantdeep Sharma
Gati’s people mishandled my boxes shipped from Bangalore to Hyderabad and shattered several glass jars in the box I had mentioned contains kitchen items. I had individually wrapped each jar in bubble wrap and it would take some spectacularly ...
Dec 02, 2019 by Marsha S
I have lodged this complaint with Gati on March * about receipt of broken table. My docket number is *********. I have submitted all necessary documents asked by them including cancelled cheque. They agreed to pay claim amount of Rs****. Now...
Jun 26, 2019 by Soma Goswami
Dear Sir, I had booked a shipment from Trivandrum to delhi vide docket number ********* Dated ** Nov ****. Which was delivered to me at Delhi on ** Oct ** in damage condition.. The shipment was insured worth Rs *****/- by Gati itself.. All the ...
Dec 31, 2020 by RAKESH JANI