Indiacakes.com
- Package not delivered refuse to refund and finally incorrect/bad quality gifts given Open
Achira Bhowmick and Divyajyoti Bhowmick filed this complaint against Indiacakes.com on Aug 25, 2019
My wife (Achira Bhowmick) ordered a cake and flowers for her in-laws anniversary on **th August from #Indiacakes. Neither did the order get delivered nor was there any call or intimation from them. When she called the customer care the next day they were very rude and not helpful at all. After talking to the most arrogant people she was asked to drop a mail because apparently the call can't be transferred. When she followed up later I was told they will revert in ** hours. After waiting for days and following up again they said they will not refund but give a coupon. We did not want it but they refused to budge. Reluctantly we agreed and asked them to deliver on ** Aug which they did but the items did not match that they showed (lesser flowers and a much worse cake). There are multiple complaints against this site. For us, we want to launch a formal complaint as they are doing fraud of accepting orders across the country and not fulfilling them.
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2 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Indiacakes.com
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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