- Package not delivered from mi from last 36 days redmi Closed
i ordered redmi *a from mi.com/in on ** nov **** and till today and whenever i call they said to wait **hours,and every time they always torchoured me this question i asked them but got no response they are treating me like hell hundreds complaint i made against them
such complaint i made ** times i don't have record but from *th november i am everyday complaining to you to deliver my product but your back end team isn't capable enough to provide me solution i think they are trying to deliver my parcel after my death
i want to highlight some point and need explanation
*.why don't you acted on my complain on day * when i made myself clear
*.why you always assured me to wait for ** hours and your product will be deliver
*.why whenever i made complaints your team called me after ** hours of complaint why this much time is it was mention that you will took ** hours for not resolving complaint while i placed my order
*.why after waiting **+** hours i got same response and new complaint generated and same thing was told to me
*.why when i mentioned that i need my product send me new one and brought that sent product to yourself wasn't took in to advice
*.why when i always call and request for callback from your back end team they never call
*.why they don't call on my alternative number ever
*.why i was given assurance that we are sending you new phone wasn't implemented(i got a call from your team telling me that they are sending me new product in ** hours and tracking id and new order id will be provided to you in **hours but they didn't implemetend what they said cal got on **nov ** am attached call recording )
*.why you still expect me to wait for another *-* days for the same thing
please i request you to answer all my questions properly i deserve an explaination from you and your team, i also request you to please provide me my product asap and i won't accept the refund even if the world ended tomorrow i need my poduct and i deserve to have it.... thanking you,
Are you brand?
Are you Lawyer?
Apology letter from company
Damages for loss and agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
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