Nykaa beauty
- Package not delivered but in app it is showing delivered Open
Anjali Tariyal filed this complaint against Nykaa beauty on Nov 09, 2022
I have ordered total ** items on diwali sale from nykaa beauty. My order got split into * parts. I received my * parcels but one is still left which contains ** items.
Order Id - NYK-*********-*******. In my app it is showing it is delivered on next day after placing order i.e ** Oct,** on sunday. Delivery address was of my office which was closed on sunday. I have not received any call from delivery boy. I checked with you delivery partner Dependo, as per him the packed got retuned back to nykaa on * Nov. I have spoken to customer care many times, even i have written many emails also but no revert now my money is also stuck and nor i m getting my parcel.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Nykaa beauty
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Nykaa beauty - Refund issues Closed
I mistakenly scanned the QR code on the package and paid the money also. Then when I asked the delivery guy he told he won’t give me the package unless I pay the money to him again . So I had to pay them twice . I called Nykaa customer ca...
Feb 11, 2024 by Manmitha
Nykaa beauty - Return not accpeted Closed
i ordered some product on nykaa beauty app, and some of the items are in the ordered item list, i not satisfied, Because after * day all items price drop, so i thought i'll purchase product other price. but nykaa says " hum apko pehle kai baar...
Dec 25, 2023 by Ruby Khan
Nykaa beauty - Missing product Closed
I had placed an order for * items but I received only *. I emailed them, contacted customer care thrice but they rejected it. I don’t understand how it’s my fault that the team rejected it, I paid for it but didn’t receive the product. ...
Jul 16, 2023 by Ayushi
Nykaa beauty - Product missing Closed
I ordered an electric mask sheet worth Rs **** for sister’s birthday. They sent a wrong product. I raised a request for return. The request has not been approved yet. They keep asking me to wait for ** hours since many days. Now when I call, ...
Apr 05, 2023 by Shadan Rahman
Nykaa beauty - Package not delivered Closed
Placed an order in nykaa (order number NYK-*********-*******) worth ₹****. The shipment of products was done in * batches and *nd shipment had * products. Also for this order, nyka prive birthday gift was included. The *nd shipment for all th...
Mar 11, 2023 by Deepika M