- Package not delivered at home Closed
I ordered a washingmachine ,my home at *rd floor but delivery boy denied not delivered a product at third floor. Now i am talking with customer care they have no solution of same problem. I told them i will tale *rd floor, if they get damaged then who will be responsible then they have no solution for that . Now i cant do cancel the product and not take a risk for a *rd floor.customer care also talk rudly. I think Paytm is very worst company in online shopping market. In future i will never order from paytm
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An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I had ordered for a "Seagate *TB Backup Plus Slim Portable External Hard Drive (Grey)" from Paytm Mall on *th August, **** and it was delivered on **th August, **** as per the promised date. The product ordered was Grey in colour and upon openi...
Aug 15, 2019 by Pranav Wadhwa
I ordered Ziya kurta from paytm mall. It costs *** Rs. June ** is my delivery date, but the delivery boy didn't call me before delivering my product. He delivered the wrong one. I filed a case against my product at Paytm Mall. But paytm mall a...
Jul 01, 2019 by Infant Nirmal
I had returned two products to Paytm. One for the replacement and for refund. Both products were of the same brand and two different delivery guy was coming for pick up. But first delivery guy took both the product. When the second one arrived ...
May 26, 2019 by Reetika
I was trying to order a bicycle. But it's not deliverable here (Pin code- ******). I contacted the seller but they told to contact paytm mall....
May 08, 2019 by Abel
I had placed an order (mobile cover) with on **th February with an expected date of delivery *rd March ****. On not receiving the order till *th March, I followed up with Paytm Mall and received a call from them on **th March. They told me that...
Mar 27, 2019 by Kanishka Dhamija