- Package Not Delivered and says We are not responsible Open
I have place and order from Amazon on November * **** and says that it got delivered on Nov **th **** we immediately called customer care and said to please wait * more days it will be delivered to you. After * days again they say pls wait * more days some investigation team is in progress. Later on asks to upload KYC to speed up the investigation. I even uploaded the ID proof of fine. Later on they say we are lodging under A-Z buyer seller guarantee claim. They said rejected since seller says delivered the package and nothing can be done. They even not at alll responding properly . They are making us to loose patience and mental agony is getting due to them which is very severe to bear. They mailed as mentioned in attachment this is finished we even wont reply for your emails. I want an apology and compensation & refund from them for their bloody negligence.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
I had ordered Adidas boys school shoes from Amazon on *th may,**** and strtd using it from *th June ****. After hardly using it for **days the shoes are torn from bottom..it's not a genuine shoes being delivered. Even the shoes which I received...
Jun 17, 2019 by Ranjeeta Bhauwala
I Purchased a Nokia *.* phone from amazon on **th may ****, this phone started to heat few days after the purchase i contacted amazon on **th may **** regarding this issue they argued on ** day return policy. How will i come to know about a pho...
May 28, 2019 by ayesha hameed
Amazon - Return and refund Closed
I ordered Vivo y** and due to unavailability I cancelled my order but item can't be returned. So they refuse to refund and the item also not come to me....
May 20, 2019 by Sneha
I ordered a Samsung Galaxy Galaxy LED TV ** Inch from Samsung on May *rd **** from Amazon to my Mom's new house as a Mothers day gift. I paid for the express delivery and got the TV delivered on Sunday, May * ****. However, the installation was...
May 11, 2019 by Ratan SidKishore
Amazon - Money not refunded Closed
I made a payment for amazon product (mobile) through paytm application. It shows payment is successful. But Amazon sent a message of payment failed. But my money is deposited and I cross checked with paytm customer care. They clearly said that ...
Apr 17, 2019 by Kishore k