Ecom Express
- Package not delivered and deliverer told he will not deliver my item to my address and he told me i Open
Muhammed Pk filed this complaint against Ecom Express on Sep 24, 2020
I am a person who have been purchasing items from online and getting delivered to my home address even during the pandemic. But when I ordered a pull up bar item from Amazon, the item reached to the courier service near my locality and was out of delivery on the same day and I received a call from one deliverer (Sahal vk, ********** on **st September****) saying that I have to go to town and collect the item from him especially during the pandemic. I am a person who does not even go to outside after this pandemic. So, I can see my order is still in their office and there is no contact numbers for ecom express to contact. I'm really disappointed at Ecom express. So, I need a compensation from the Ecom express for what they did to me. Please help me out. Ecom express head office gave a bad customer service to me and not resolving my issue.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ecom Express
Resolved
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