- Package not delivered and deliverer told he will not deliver my item to my address and he told me i Open
I am a person who have been purchasing items from online and getting delivered to my home address even during the pandemic. But when I ordered a pull up bar item from Amazon, the item reached to the courier service near my locality and was out of delivery on the same day and I received a call from one deliverer (Sahal vk, ********** on **st September****) saying that I have to go to town and collect the item from him especially during the pandemic. I am a person who does not even go to outside after this pandemic. So, I can see my order is still in their office and there is no contact numbers for ecom express to contact. I'm really disappointed at Ecom express. So, I need a compensation from the Ecom express for what they did to me. Please help me out. Ecom express head office gave a bad customer service to me and not resolving my issue.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
AWB no.**********, Everytime they call me asked to pick up the parcel, because they can't deliver it since it is a large parcel. Previously the same product ordered from the shakedeal, which had been returned by ecomexpress undelivering....
May 01, 2021 by Anjan Borkakoti
I hv orderd n saree..n the product I received is totally different from it.. I want to return the product as soon as possible.. So please contact me.. I'm very disappointed.. To trust such kind of online websites ...
Apr 10, 2021 by Nurjahan Choudhury
I had ordered a shipment from Bewakoof and the courier partner did not even attempt the delivery instead just kept updating the status as undelivered. What sort of customer service is this? AWB ********** Absolutely callous and irresponsible. ...
Apr 07, 2021 by Sanchari Mukhopadhyay
The parcel reached on my city * days left but did not delivered me ...
Apr 05, 2021 by Aranya adak
I ORDERED A dress WHICH SHOWED DELIVERABLE TO MY ADDRESS AND THE PACKAGE WAS SEND THROUGH ECOM EXPRESS. THE ECOM EXPRESS REFUSED DELIVERY TO MY ADDRESS AND AGREED TO COME A PLACE WHERE THEY DELIVER BUT WITHOUT INFORMING ME HE RETURNED THE PROD...
Apr 05, 2021 by Nayana