Zomato
- Package not delivered Open
Rajani Das filed this complaint against Zomato on Sep 21, 2020
Without making a single call my order for dinner for children and family was canceled. When we called the rider boy at provided mob. No. **********, we found this no. was switched off. We are very much saddened knowing that the ordered food for the dinner was canceled without prior information. When we tried to reach ZOMATO, they can not help at all to get food. They say it will be refunded after two to seven working days instead solving the need of the hour. Children are hungry and nothing to eat so trusting zomato ordered the food and after receiving the food from the restaurant, the an irresponsible zomato employee canceled the order. Zomato never think for the situation, it is late night and order is canceled. If the last amount of money is that much for the dinner, so what to do to receive the amount after * working days? They must provide official contact no. to talk to them. Order details- * Barbeque in a Box (Non Veg) September **,**** at **:**PM TOTAL AMOUNT Rs. ***.**
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Resolution Demanded:
Damages for loss and agony
Zomato
Resolved
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