Swiggy
- Package not delivered Open
Vishal Pachauri filed this complaint against Swiggy on Mar 18, 2019
I ordered a Pao Bhaji at my place and mentioned full address in the details. The delivery boy called me and informed me that he can't come to my place (at the mentioned location). First, he got late. Secondly, he asked me to meet at kid point and the time I asked him to deliver my order at home he said he cannot and hung up the call. Somebody then called me named Ms Kajal and she was asking me why I've cancelled my order. Then she took the delivery boy (Pradeep Kumar ) on the conference call and asked him to deliver but he denied clearly. And after ** minutes I got a notification that my food was delivered. I spent my money, didn't get the food and they are asking me for the reviews.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
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Prabhakar Chaturvedi
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