- Package not deliver even advance payment done Open
Amazon fraud....Kindly help me in dis.
I order Whirlpool Refrigerator ***ltrs during Great Indian Sale.In Sep.**.
That time offer was
Amount was ₹*****
Less : exchange ₹****
Less : **% cash back ₹****
Net Payment done ₹ *****
Now I got message on **.**.** that I will get my order on **.**.**.But on **.**.** a call from Amazon came to inform that due to Amazon transport Service my product was deliver at Anand so delivery may delay but reach till **.**.**.
As I have very positive view towards Amazon i set up my mind for delay.
But after that real story begin
as daily i call n talk wid Amazon customer executive dey promise me that I will get my product on **.**.**.
But after **.**.** as didn't get my product i am again call to Amazon n finally dey mail me n in chat also dey confirm me that I get my product on **.**.**.
As I am continuously call n talked wid customer service from **.**.** to ** *ct.**.
Dey ensure me that I will get my product anyway.
But on **.**.** i got message from Amazon that my product was not deliver n amount will be refund to you.
So I contacted Amazon.That time I got to know that my product was damaged in transit so Amazon return dis product widout informing me n not providing me my order also.
So my question is to Amazon..
*.who is responsible for dis delay as Amazon deliver the same by its own Amazon Transport Service ?
*.customer satisfaction is ur prime intention what happens in my case.?
*.widout my permission how can you decide for return ,cancel order or for refund as Amazon already delay it by ** days n by der's own promise for delivery ?
*.as i track my product n it was at Vadodara n i offer Amazon to pick my product den why you not agree ?
*.If you are not capable dan why you hold my valuable money as it was handsome amount for ** days ?
*.who bare the interest cost ?
*.who is for such kind of mental harassment as from **.**.** to **.**.** i am daily calling for my order ?
still i didn't get my order n also not cancel the same.
Even dey don't deliver the product in tracking dey show me despatched on **.**.**
Finally today i.e.**.**.** undiverable..
Really very shameful Amazon..Didn't expected.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
I have ordered for a smartphone on Amazon. They have cancelled the order because of this pandemic situation. I haven't received the refund....
Apr 30, 2020 by Aswin
Amazon - Refund denied Closed
I order a product from my acc no ********** and return it after returning the product amazon block my account and denied to refund me. I also call customer service many times but they make new excuses every time and i also have call recording o...
Apr 01, 2020 by Dheeraj
I am amazon prime customer, that means I have paid for fast and guaranteed delivery but on my last order they havn't deliver on time and postponed it by delaying it that I have not attended their delivery team calls. When I contacted their deli...
Mar 18, 2020 by Ankit Aggarwal
I ordered a box of protein i.e. Himalaya quista pro chocolate *kg from Amazon on *th march (Order id: ***-*******-*******) for which i received the delivery on **th march, the outside packing was teared from one corner i requested the delivery ...
Mar 15, 2020 by Karan
I have a business which is registered in Gujarat. I ordered items on AMAZON which were to be shipped in Maharashtra. The suppliers were from Maharashtra. Amazon staff told me that they do not issue invoices with IGST which basically means that ...
Mar 02, 2020 by Rohit Dwivedi