Flipkart
- Package neither replaced nor got the refund Open
Pooja sharma filed this complaint against Flipkart on Oct 13, 2020
got a product on ** sep.even after filing a replacement for the product before the return date policy..i got only dates..neither i got any replacement nor the refund...mentally they just screwed me..*st they gave me * oct date for picking up the product then * oct then ** oct and now they are giving me date of ** oct...and after talking to customer support from flipkart for *th oct service,they felt sorry and said that they will give me a hand to hand replacement for the product still they didn't..they even did not picked up the product..after that i talked to flipkart senior customer agent on **th oct they ensured me a hand to hand replacement till ** th oct...its **th oct today and i got a call from flipkart saying that we can't process any hand to hand replacement..so approximately after ** day of delivery...what i got is fake commitments...fake promises..and talking to them likely * times a day i even waste my time and energy for nothing..they are just giving a service of headaches...so much calls and no help...what one should do..just make a fool of self
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Flipkart
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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