Oyo
- Oyo rooms not allow for check in due to low tarrif Open
Arun Rathore filed this complaint against Oyo on Aug 06, 2019
This is inform you that it is very bad experience with oyo from last * week as I was reached ujjain from Bhopal with my family & booked room through oyo (booking id- ZBUY****). Booking also confirmed by Oyo but while I reached at hotel, hotel person is not allowed check in a low tarrif, that time was arround *: ** P.M. & having heavy rain. And I am having * yr. Daughter, wife & mother still he is not understand my request same I was tried to Oyo online complaint no. But no response from them.
This has happen again yesterday while I reached indore from Bhopal & booked room through oyo- (booking id- UGWH****) same booking has confirmed by Oyo but while I was reached at hotel. Than hotel person is not allowed to check in hotel because low tarrif also his behavior is so rude. Same I was escalate to Oyo multiple times but no positive response from them even after they cancelled my booking **:**P.M. with wrong update as unable to reach out to me while his representative talked me just.
They kept me huge time hold & misbehave also. Due to this no sense incidents my reputation is waste in front of my guest.
I was filled complaint through app but oyo has closed that complaint with fake update as issue resolved. Again I was reopen my request. In this nonsense incidents I waste almost ***** RS. As taken hotel direct on different rate & paid lot of money in local conveyance also.
Rgds,
Arun
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Oyo
Resolved
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