Ola Cab Ola Money
- Over charge Open
jiyendra singh filed this complaint against Ola Cab Ola Money on Jul 24, 2021
I booked a ola cab on ** April, they charge for twice, there driver took more money then what was mention on the bill, and ola took *** from the ola money too. i never sign up for ola money with out my consent it was taken, when i called to ola support they assured me they will take action, next day i got a message in ola app that i will be getting my money back. and it was mention on the chat that i will get it without doing KYC. after searching for all the option i did not get any Option to get the money back so i though i need to do kyc then may be i will get it so i downloaded all the documents which was required for kyc, but he problem is ola cab drivers don't no how to do that, they themselves cursing ola support. i have called, mailed to ola but there is no response from end, now it has been for than three month and they have removed that chat which they have assured me to give my money back. this seems to me that they are forcing people to do kyc and taking money without consent. what is should i do to get my money back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Ola Cab Ola Money
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Ola Cab Ola Money - Ola driver took extra money and ola forces us to pay more Closed
On traveling with ola driver bill came *** approx, I gave him **** cause I was in emergency situations, and after that ola driver also took postpaid money ***, and ola is forcing me to pay and giving thread too, but he is not confirming with hi...
May 15, 2021 by kumar chandan
Ola Cab Ola Money - Ola money wallet issue Closed
I already paid to the driver as i was not able to add money to ola money wallet. Still the app shows payment pending. I have emailed them many times but no response. I called them but they put me on hold for * hour and disconnected. Now I cant ...
Apr 18, 2021 by Ekta Parekh
Ola Cab Ola Money - Ola cab taking extra commission from drivers Closed
I would like to convey my msg on behalf of Ola cab drivers as Ola company giving money to drivers approx *-* Rs per km after covid ** without any legal notification. Even some drivers also informed they don't have any fix charges and they are u...
Feb 07, 2021 by Mukesh
Ola Cab Ola Money - Ola money customer service call at morning 5 distrubs my sleep Closed
I was sleeping and at morning *:**am received a call from ola money as per policy no company can call post *pm and before * am unless i took a ride but i didnt take any ride and ola money services called me in the morning . Need to charge penau...
Jan 18, 2021 by Anuradha Gawande
Ola Cab Ola Money - Incorrect Charges Closed
I have taken a ride on **th February and the changes were *** Rs since it is around * am . but then when I reached the Airport it got changed to **** and distance it showed as ** KM which is not possible as distance from my place to Airport is ...
Dec 07, 2020 by Rahul Mathuria
