- Oredred food not delivered, also amount was nt refunded Open
I order some food woth Rs 700 through zomato (order no 1287370480) on dated 06/12/2018 from one of the restaurant named dada boudi in barrackpore through my wifes mobile app.
The order was accepted , prepared keeping us waited for half an hour and then all of a sudden, it got cancelled as i kept on watching in the live tracking , While I tried to contact the given no, nobody picked it up, I tried to chat with the help center they informed that it got cancelled because I was not reachable which is completely false as there was no problem in mobile network .
As I kept on seeking help from zomato help centre through chat and mail but till now, I have not received the refund.
I want my money back immediately, also action against zomato or retaurant whoever is at fault.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
gold membership not working was applicable till 2020 contacted zomato several times but got no response from them. Wrote several mails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse... a bite fron the food was making vomiting... The food was taken back by the restaurant and not even refunde...
Mar 19, 2019 by Shashank Dwivedi
On March 18th night at 20:00 hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as 4th Mar and 18th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
I ordered food from Zomato, order ID: 1538753240. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi