- Order not delivered Closed
I have ordered food from Swiggy at around ** pm. Money deducted of Rs. ***/-. After * hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cannot deliver the order. Swiggy customer care representative marked the order as delivered when I call customer care and asked about it they said for the inconvenience they will compensate ***/- as Swiggy coupon. By the time it's got too late in the night and also there is no option to apply the coupon. How it's compensation when I paid ***/- and they have sent a Swiggy coupon of ***/- after keeping me wait till late night. Also, it is hard to find service from outside.
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Apology letter from company
Refund / Credit for purchase
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy