- Order not delivered Closed
I have ordered food from Swiggy at around ** pm. Money deducted of Rs. ***/-. After * hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cannot deliver the order. Swiggy customer care representative marked the order as delivered when I call customer care and asked about it they said for the inconvenience they will compensate ***/- as Swiggy coupon. By the time it's got too late in the night and also there is no option to apply the coupon. How it's compensation when I paid ***/- and they have sent a Swiggy coupon of ***/- after keeping me wait till late night. Also, it is hard to find service from outside.
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I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...
May 27, 2019 by Sachin