- Order not delivered on time Closed
This is regarding swiggy order no. *********** delivered from juice maker which has ** minute or free service guarantee. The order was placed at *:** pm and delivered at *:** pm (proof attached). When contacted customer chat, the executive claims that the delivery boy was on the location at *:** pm. When I tracked the delivery person and he was not on the premises. You can see from the myGate app of the colony that the delivery person has entered the gate at *:** pm. So, this is the first lie which swiggy has given on its customer care chat. Secondly, I had called customer care on phone. Please go through the recording which I am sure swiggy must have. The executive on phone tells me the system shows that the order has been delivered at *:** pm. Swiggy has been outrightly swindling customers of false promises. Please find the attached proofs.
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An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
I have ordered Thigadi and * appams from the benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable. When I called customer service of swiggy they told its not possible to give a refund. I really suspect that t...
Jun 21, 2019 by Appu Jose
This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...
Jun 19, 2019 by AAYUSH THAKUR
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....
Jun 06, 2019 by Ketan Keni
I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...
Jun 04, 2019 by Rahul