Jiomart
- Order never delivered and not refunding the total amount paid Closed
Pratibha filed this complaint against Jiomart on Sep 08, 2020
I ordered from Jiomart on **th Aug ****. They never delivered my order but raised an invoice and refunded only *** INR on **th Aug **** for the missing items. I raised a complaint on cs@jiomart.com but they never responded. Then, I raised a complaint on twitter, for which they sent me a reference number and later replied
saying that they refunded the amount. When I checked my paytm account, I only received *** INR but not the total amount which is **** INR. I clearly told them in the email that I received only *** INR but not the total amount paid which is **** INR. I should yet receive **** INR. They are not responding to my emails. I have been checking my paytm account every day hoping that they refunded the due amount (**** INR), they never refunded the amount. This is causing a lot of mental stress on me by following-up with them everyday and receiving the same response. They are not willing to resolve this issue. Extremely pathetic customer service.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Jiomart
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
Related Complaints
Jiomart - Damaged and wrong package delivered Closed
I ordered a wireless earphones named "HOPPUP PREDATOR" from jiomart. They gave me the wrong earphones that is nowhere as near as is advertised and also seems to be very damaged. I kindly request a refund or replacement with the correct product...
Feb 26, 2024 by RITHIK KANNAN
Jiomart - Jiomart Product delivery is not done Closed
Order number : *****************A & Shipment ID : ******************A-*** has not been delivered but App shows delivered on ** Feb **** My Previous order all my grocery items were having oil on it. Delivery person told me there is leakage i...
Feb 20, 2024 by Vishwanath Patil
Jiomart - Refund for recieved Closed
I have ordered OnePlus * back panel arctic sky colour but I have recieved black colour from jiomart and when I called the customer care they told me to wait for * week to get the refund but I haven't got after a week I tried calling them again ...
Feb 03, 2024 by Vishal Dutta
Jiomart - Multiple cancellations of order Closed
I have placed an order may times using my Jiowallet amount, but it automatically got cancelled. Later, I paid the amount without using the Jiomart wallet, then that product got delivered. This happened for **-** times. These people want me to k...
Dec 09, 2023 by Sona
Jiomart - Used and Defect Product delivered Closed
I had ordered product "NHR Kick Scooter with Led Lights" from JioMart and it was delivered on **/Nov/****. But once I opened the package the product seemed to be used and defective, as the LED lights on the wheels were not blinking as mentioned...
Dec 03, 2023 by Shahid Sabadia