- Order cancelled by the seller Open
Around a month ago on **/*/**, I tried buying a realme mobile from their official app and the transaction went through successfully. Money was deducted but after *-* days the order status was updated as “cancelled”. Understanding that this can be a technical fault. I reached out to the customer care for details and he assured me that within a few business days I will get the refund. On */*/** I called them again for inquiring about a refund because it was delayed. Mr Ajit talked to me asked me to send an email regarding the situation which I immediately sent. After getting no response for * more days, on **/*/** Mr Dev from customer care talked to me and said he has placed a call back request from backend team. Backend team called me on **/*/** and reassured (on call and email as well) that the money will be refunded within *-* working days. On **/*/**, I reached out again to the customer care (Mr Vishant) he said this delay might have been because of the weekend. On **/*/**, when I called again a so-called senior talked to me and committed that I will get a call back in the evening (which never happened). On **/*/**, Mr Rajat committed that before next Monday anyhow I will receive my money back (another false commitment). They are still saying that process is initiated but when I asked for a reference number they say there isn’t anything like reference number for this (is this a joke?). Right now, today on **/*/**, I am still holding the phone in another hand while typing this Mr Sabhya has put my call on hold from last ** minutes saying that he's connecting me to a senior. Just look at the number of times I have reached out yet I have got no proper response from them.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Realme - Realme Closed
Brought realme *i On **rd nov **** but still cant scroll mb properly .Gave it to service centre * times and visited * times.They updated software, change display, changed motherboard but still same issue after a week of repair...
Mar 22, 2021 by Harshveena Tighare
I have bought realme buds q from realme store but it stopped charging in * days only.when i went to realme store ,they rejected my complaint and now my ****rs is wasted....
Jan 26, 2021 by Japsimerpreet singh
Experience screen flickering while calling just after ** days of purchasing the phone. First it was while calling now that issue was experiencing all the time and the colours of the display was also changing....
Jan 13, 2021 by namith
Realme - Worng products Closed
If I ordered one I got another...
Jan 11, 2021 by Gchandrakanth
I have Purchased Realme TV ** Inches from Flipkart on Jul**th along with Flipkart protection plan . On **th November while watching the tv suddenly Display is gone & has vertical lines over the display. i have raised the complaint on Same day &...
Dec 02, 2020 by Prem reddy