- Order cancelled by the company Open
I ordered for food as attached, however the order was cancelled by Swiggy agent ( as accepted by customer care executive in the call I made at *:** PM) saying that I was not reachable in my mobile to check for cancelling the order, which never happened since I did not receive a call or missed a call from any number. Hence I need the call log that they tried to reach me. The restaurant people told that they don't have the chef available to complete my order The Swiggy delivery manager says I myself cancelled the order. After all the different kinds of stories the customer care executive then said I refused to pay for delivery charges, hence it is cancelled. I need the call record for the calls I made at *:** pm and *:** pm. Now
I have to pay the cancellation charges of Rs.** which was cancelled by Swiggy themselves.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
I have ordered Thigadi and * appam from benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable.when I called customer service of swiggy,they told its not possible to give refund.I really suspect that these hot...
Jun 21, 2019 by Appu Jose
This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...
Jun 19, 2019 by AAYUSH THAKUR
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....
Jun 06, 2019 by Ketan Keni
I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...
Jun 04, 2019 by Rahul