One97 (paytm Mall)
- Order cancelled but money not refunded Open
Srishti Saxena filed this complaint against One97 (paytm Mall) on Aug 19, 2017
I cancelled my order for RO due to delay in delivery but paytm has not refunded back my amount. I can't reach their customer care executives, they aren't responding to my emails.
The order status shows as return requested but I haven't received the package . Therefore I won't be able to return it.
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Resolution Demanded:
Refund / Credit for purchase
One97 (paytm Mall)
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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