Zomato
- Order cancelled after 40mins of ordering food online mentioning that the restaurant is very far Open
Parnika Shrivastava filed this complaint against Zomato on Aug 09, 2019
I have ordered from a resaturant which is just *km from my place. The restaurant have accepted the offer and the food was delivered by the resaturant as shown on the app but waiting for around **mins, i recieved a call from zomato mentioning that the restaurant is too far and they cannot deliver. I have to order food from some other restaurant and i recieved my dinner at **pm. The zomato should have informed about this before or the restaurant should have cancelled the order. I haven't recieved my payment, moreover it is sheer carelessness.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Zomato
Resolved
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