Pepperfry
- Order Cancellation Issues Open
Divya Roat filed this complaint against Pepperfry on Jul 18, 2017
I was browsing a product which i liked and while placing order due to location access it was showing misleading delivery date and date automatically got changed after payment. My Home and Product delivery address are different, the same was ordered for a purpose i.e. a short stay of mine in delivery city for myself. the same was taking one month time to deliver a mattress. The same mattress homeshop** in same price is delivering in * days. I placed order on **th July **:** am and called customer support at **:** am, within a min... they say there is no policy to cancel nor return money nor expediate delievery process. my money will be wasted as it will not solve the purpose and they are kind of letting me forcefully buy due to a small mistake.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Pepperfry
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Pepperfry - Refund not given Closed
Refund not credited and product taken back its been more than * month...
Feb 19, 2024 by Eshan
Pepperfry - Pepperfry cancelled my order Closed
I ordered a table and a bookshelf on pepperfry on *th Feb, it was to be shipped on **th. Now on **, I got a message that you got a refund. Which I did not ask for. If you cancel your order on pepperfry, they give you only * days for it and char...
Feb 16, 2024 by Amber Vashistha
Pepperfry - Delivered defective and cheap quality bed Closed
I ordered two beds from pepperfry this year Jan and this was the worse decision which I could take. They delivered cheap and defective quality bed which broke down within * months. I reached out to the Pepperfry team but they simply denied hono...
Oct 27, 2023 by Bhaskar Singh Bisht
Pepperfry - Poor Quality Product Closed
I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...
Sep 09, 2023 by Vijayanandan