- Order accepted and cancelled after more than one hour Closed
I have ordered food from swiggy at around *.**PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting period but i denied to cancel the order but after all of sudden they at their end canceled the order with out my confirmation.
At that point i paid full money to swiggy, where i cannot order food other restaurants as i don't have money with me. and They informed me about unavailingly after almost * hours, because of this our family not ate food on that day as we didn't have a chance to order food from other restaurant as it is **.** PM where all restaurants will be closed.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...
Aug 10, 2019 by Divyam Gupta
I am a vegetarian and an extremely religious person. I recently ordered butter paneer masala and chapati from a restaurant called the late night biryani on Swiggy. When my friends and I received the order and we started eating, it turned out ...
Aug 03, 2019 by Shivani Kondekar
I was driving a cycle and a delivery guy just didn't notice to his right and came right into me and almost hit me, he spoke very bad words and abused me, almost physically too. ...
Aug 02, 2019 by Sashvat
Swiggy - Refund not issued Closed
I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...
Aug 01, 2019 by Samridhi
I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...
Aug 01, 2019 by Chandrayee Dey