PayTM
- Online fraud Open
Susheel Kumar G filed this complaint against PayTM on May 15, 2020
I have got cheated in the name of Paytm on **/**/****.
I have made a UPI transfer of *,*** for the merchant account. But the merchant claimed that they have not received the payment.
But within few minutes I have received the call from *********** (Paytm Customer Care) and the person said as per government orders transferring above *,*** without message for a merchant account will not be executed so we will block the merchant account so you proceed with the same amount with the message (so the previous Transaction ID can be blocked and we can go for refunding the both). so I have done the same.
Later again they told the message entered is incorrect so now need to transfer *****/- as its ****+**** and made me do. This continued for a while and
further, the message was wrong and asked me to transfer **,***/- as I was not having that much they asked me to transfer **,***/- in two attempts and further asked me to add **,***/- from debit/credit card and totally a sum of **,***/- has been credited to the merchant account. I have raised the same issue with the Paytm but still not received any clear resolution.
Can provide amount and transaction ID in future if required for verification
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Resolution Demanded:
Refund / Credit for purchase
PayTM
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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