Myntra
- One of the package was not delivered and the other was not picked up. Closed
Abhijeet Kumar Pandey filed this complaint against Myntra on Aug 16, 2019
I ordered * products. Out of which * arrived on time and the one did not arrive on time which was gifting purpose. I received a email and sms that the delivery address and the phone number was wrong. But how come the delivery address is wrong when the other * products I received on the same address and the number was also correct because I got the sms.
Now coming back to other product this was one of the product from the * products which was ordered at the same time. I received small size so I initiated for a refund. I packed the product and was waiting for the delivery agent to arrive. But I received the same message that the address and phone number is wrong. I did not go on work and I loosed a day's payment. I was home so that I could return the product back. I called Myntra but they did not give the resolution and just told sorry. One of the associate transferred the call to escalations team and the lady from escalations team told that they will look into the matter I was not happy with the outcome and when I was explaining her she simply disconnected the call. The response and the attitude was not at all good. They told me that they will send me the email about the complaint number but I did not receive it.
I request the concerned people to get this thing sorted out as soon as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Myntra - Myntra credit expired Closed
I had around **** ruppess in my myntra credit which is supposed to be expired by March **,**** (which I got via email), but it got expired prior to that itself. How is this even possible...
Mar 12, 2024 by Ashvathe S
Myntra - Package delivered with missing item Closed
Got my parcel delivered on *th March from myntra via ekart. Ghe parcel as per my mail had * tshirts but I got only two...
Mar 10, 2024 by Kritisamnani
Myntra - Brand name not available Closed
I have ordred some product but tag is not comed with it but now they are not returing...
Mar 04, 2024 by Sj
Myntra - I got wrong product delivered and now Myntra is denying exchange Closed
I ordered redtape shoes, but I got delivered wrong product, so I called customer care and registered a compliant, they said we accept your claim and exchange is in process, but when the exchange came the ekart delivery person denied my exchange...
Feb 10, 2024 by Mohit Mali
Myntra - Unable to return Closed
Tried to place return request but unable to do so. Called coustomer care said return window closed but on app it was showing last date today .....
Feb 09, 2024 by Apeksh Ashok Phadte