- Old phone picked up by amazon but replacement not delievered. Closed
Posted on: Dec 15, 2017
Complaint filed against: Amazon India
I had ordered for the One Plus 5T from amazon.in, the phone had network issued that was acknowledge by the engineer sent by Amazon and he authorized a replacement. The phone was picked up on 08/12/2017, however Amazon claims that the pick up was cancelled and they have to investigate this and will take 3 working days. Its more than a week now and they still have no resolution.
Resolution Demanded: Get service/product replaced or fixed for free
Complaint filed by: Francis Fernandes