Ola Cabs
- OLA Ticket # Open
Smita M filed this complaint against Ola Cabs on Sep 20, 2019
CRN **********
OLA Ticket # *********
I am writing to express my dissatisfaction with poor quality of OLA cab service, as my parents (Senior citizens) were travelling. I think this matter deserve your urgent attention.
I am one of your regular travelers that take a cab through Ola application to commute every day to my office & outstation also. Today i.e., on **th September ****, I have booked outstation cab to Alibaug from Mumbai, the driver enquired whether it is Cash payment or Ola Money. Hence, my reply was Ola money. So, he insisted to give ****/- cash rupees & rest through Ola money. So, already my parents have paid him ****/- in cash to fill the petrol. Hence, request you to reimburse ****/- rupees to my account as I have already paid ****/- rupees in cash to the driver.
Also, driver have taken longer route while coming back and we were chrged extra distance charge of Rs. ***.
I have sent several mail to them but there is no response from there end.
Please find attached mai for your reference.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ola Cabs
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Ola Cabs - Amount deducted from my account Closed
Amount of rs.*** get deducted from my account but the driver didnt get it as i have done online payment through phonepay on ** sep at *:**p.m...
Sep 21, 2023 by ROQAIYA FIRDAUS
Ola Cabs - Ola Account Hacked Closed
On *th of July somebody hacked my Ola account and change my Emails Id without my concern and books a cab which fare was **** and same by paid by Ola postpaid money , after three days i have realized that somebody hacked my account when i try t...
Jul 28, 2023 by bablu singh
I paid the driver and after that i got a message that my ola money has been deducted. I have been trying to contact the team since **th april for the help but the team is not at all answerable and i am getting *** calls a day to clear my due am...
Jun 07, 2023 by Dikshita
Ola Cabs - I was charged twice for my ride Closed
I booked a cab on march **th around * pm and after the ride ends.I was charged twice for it. After raising multiple complains and mails I've still not received the refunded amount and they are telling it as an additional tip which I paid to the...
Apr 16, 2023 by Saksham Singh
Ola Cabs - Payment made Twice Closed
Asheesh Chaudhary contact no. (**********)booked Ola from Sanmati Kunj Appartment Dwarka sector * to Dwarka Court Complex sector * and done payment twice ₹*** for same ride and drive is not responding to the phone and there no customer servic...
Apr 03, 2023 by Asheesh Chaudhary