OLA ELECTRIC
- OLA SCOOTER OLA VEHICLE NOT DRIVABLE Closed
RAGITHA E filed this complaint against OLA ELECTRIC on May 16, 2023
Resolution Demanded:
Replaced
I AM HAVING AN OLA ELECTRIC MADE SCOOTER MODEL: OLA S*, AND SCOOTER GOT BROKE DOWN ON ROAD A WEEK BEFORE (**-**-****), I HAVE NOTIFIED THE SAME WITH CUSTOMER CARE THROUGH CALL AND E-MAIL FOR SIX DAYS, NO RESPONSE. THEN I HAVE ARRANGED CONTACT THROUGH NEAR BY DEALER WITH OLA SERVICE CENTER AND A TECHNICIAN VISITED MY SCOOTER FOR TWO DAYS AND REPAIRED THE SAME AND THE VERY NEXT DAY (**-**-****) I GOT THE SAME ISSUE AND CONTACTED THE SERVICE CENTER AND LOCAL DEALER AGAIN, TILL THE MOMENT I DON'T HAVE ANY UPDATES, THE PERSONS OF DEALERSHIP WHICH I HAVE CONTACTED BEFORE IS NOT ANSWERING MY CALL NOW, FOR THE PAST DAYS I HAVE SUFFERED A LOT BY ARRANGING ALTERNATE TRAVEL METHODS TO REACH MY OFFICE. I HAVE PAID NEARLY RS. ****** FOR THE NEW SCOOTER ON NOVEMBER ****.
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OLA ELECTRIC
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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