Ola
- Ola Harrasing for payment Closed
Jayanthi filed this complaint against Ola on Nov 27, 2019
Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed the payment is made and she will update the records but she failed too. Its been more than a year i keep getting messages from ola to clear my due. When i raise complaint in mail they want me to pay and then dispute it through app. When i have already made the payment i don't wish to pay again and go behind in dispute.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ola
Resolved
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Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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