Ola Cab Gurgaon
- Ola driver has taken money for a post paid ride Open
indu filed this complaint against Ola Cab Gurgaon on Mar 10, 2021
I am not familiar with Ola , oneday I forcefully had to use ola, I download the app and used it for booking from Gurgram to Alakananda. The APP itself has taken postpaid option, I was not even aware of such option. When the driver dropped me I asked him for the bill he said, there is some technical issue and cant take the bill. The amount might be in-between *** to ***.So I paid him ***. I noticed it when I opened the email, it says your payment is pending. I called customer care, they said its already * days over we cant talk to the driver. They are not even ready to ask the driver for the incident. And asking me to pay for the ride again
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ola Cab Gurgaon
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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