Ola
- Ola cab driver took double fare Open
Sandeep Bhattacharjee filed this complaint against Ola on Nov 28, 2022
I booked an ola cab from Hakimpet Bus Depot point to A.S Rao Nagar Hydetabad. The booking amount was Rs ***/-. We were three person. On reaching A S Rao Nagar, two of my companion left the cab. I continued my journey till Paradise Circle, Hyderabad. On reaching Paradise Circle, the driver charged me first for Rs ***/- being the fare from Hakimpet to AS Rao Nagar. And again he asked me to pay Rs ***/- being the fare from AS Rao Nagar to Paradise Circle point. So total amount I paid in cash was Rs *** + Rs *** = Rs.****./- . Since this was my first Ola ride, I was not having enough knowledge about Ola Fare. Later on when I generated the Invoice, I was surprised to know that I was overcharged by Rs ***/- by the Ola Cab Driver. Total fare was Rs.***/- but I had to pay Rs.****/- in cash. The Driver didn't explained the issue properly and informed me that since I continued my travel without booking new ride, so I have to pay the amount as this was my first visit to Hyderabad and I was not familiar with the Ola booking system.
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