PayTM
- Not updating kyc Open
tapas bhattacharyya filed this complaint against PayTM on Nov 09, 2018
My e-kyc has expired on ** May. Since then I am being asked to complete full kyc. I can not top up the wallet neither i can spend money from this wallet. My biometry does not get captured and can not be compared with aadhar record. Since then I am trying to complete my kyc through other recognised ways. I can not contact them with even. Everytime they show some error on their **x* help line. I can not use the wallet. No executive service is also available. It is now * months. I am a senior citizen of ** years and am being harassed. Please see that I can use the wallet.
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Resolution Demanded:
Replace / Fix problem
PayTM
Resolved
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Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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