- Not responding from the last 2 months Closed
One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.***, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see any lose contact or damage. Then I called customer care and it was busy for almost * working days. Every time I call, I have to wait ** to ** mins in queue and disconnect. Like that, I tried around * to * days. Finally one day it got connected and told the same to the executive. She said she sent some commands to my set-top box and it will be fixed, but not. Likewise, almost ** days gone. I kept on calling CC but nothing was happening. One day connected and they said they are gonna send the technician to my home till now no one has come to fix now its almost * months. I lost the recharge I did. I spent a lot of money on my phone for data to watch live tv on the phone.
I investigated for the resolution but no luck.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
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I recharged my videocon d*h setup box . Money got deducted and recharge failed ...
Jan 28, 2021 by Deepika
Hello Sir/Madam, I, Chintamani Bharati have Videocon D*H Connection (Account No. *********) (Registered Mobile Number: **********) residing in Pune, Maharashtra, India. I want to permanently disconnect my Videocon D*H account as I am permane...
Oct 28, 2020 by Chintamani Bharati
I am using DTH from videocon D*H. I am facing problem that some channel come and some not come. I complain many time's but they not yet resolve my issue. My consumer no is ********....
Oct 13, 2020 by Uday Singh rathore
I recharged twice, one on *th october and other on** th october **** via d*h infinity app. Money debited from bank but still not showing in d*h account. Third time i had to do via website which was successfull..**** rs is still not credited ...
Oct 13, 2020 by Praveen
My customer ID ******** namely dinesh Kumar Pandey.i request you that free channels will be shown at this id...
Oct 02, 2020 by Dinesh Kumar Pandey