- Not responding from the last 2 months Open
One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.***, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see any lose contact or damage. Then I called customer care and it was busy for almost * working days. Every time I call, I have to wait ** to ** mins in queue and disconnect. Like that, I tried around * to * days. Finally one day it got connected and told the same to the executive. She said she sent some commands to my set-top box and it will be fixed, but not. Likewise, almost ** days gone. I kept on calling CC but nothing was happening. One day connected and they said they are gonna send the technician to my home till now no one has come to fix now its almost * months. I lost the recharge I did. I spent a lot of money on my phone for data to watch live tv on the phone.
I investigated for the resolution but no luck.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
Videocon D2h - DTH SERVICE Closed
Hi, There is worst service from videocon. I called for installations, they are doing and also not giving the service. Also refunding the amount. Please resolve the issue. And customer service very poor service Thanks...
Jun 04, 2019 by RAGHAVENDRA HOSAMANI
after being recharged i am not able to see any of the tv programs for which i had paid and after informing the customer care they did not solve it ...
Jun 04, 2019 by supriya kumar ghosh
I have asked the customer care people to replace the remote on May **th. They have taken a complaint but not responding even after * days....
Jun 01, 2019 by VENKATA SESHU
I have been completing to Videocon d*h costomer care again and again but Videocon d*h costomer care executives not solved yet my Videocon d*h problem ....
May 30, 2019 by Mihir Kumar Ray
My old mother watches only JINVANI religious channel. But Videocon company removed that channel from there platform. I request for it continually but anybody doesn't respond....
May 25, 2019 by Prashant Gandhak