Pepperfry.com
- Not receiving the replacement for the damaged product Closed
D Oza filed this complaint against Pepperfry.com on Feb 23, 2020
I ordered two chairs from Pepperfry. One of the chair was delivered in a damaged condition. I requested for the replacement. They denied to provide replacement but only return of the product. So, I requested to take both the chairs as return as single one won't fulfill my purpose. However, they denied to that also. Their complaint resolution system is pathetic. Since, one month I am following the issue with them but couldn't get a reasonable resolution. There is no customer grievance redressal system available (the option on their web site doesn't work).
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Pepperfry.com
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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