- Not received refund for more than 1.5 months Open
I had bought a pair of shoes from shoppers stop online on * July. Received the product on ** July after repeated follow up. Initiated replacement request the same day as the size was incorrect. The product was picked up on **th July.
The call centre person confirmed the availability of the product in a bigger size and got an order confirmation on ** July. On ** July I got a message saying my order is cancelled as the product is not available anymore. They said they will transfer the amount to shoppers stop wallet. I asked for the amount to be deposited in my bank instead.
The call centre agent sent a form on * August and I filled and sent it immediately. It is * September and I have still not received the money despite follow up on the phone and social media. Please help me.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Return was picked up on **th Jan and confirmation that it was received on **th Jan. On calling no one answers and mails only automated replies received of tickets being raised. Their website and automated response is that refund is usually rece...
Feb 01, 2024 by swaroop sahoo
I ordered a pair of shoes from shoppers top but I wanted to return them. so I place a return request and the next day the delivery agent picks up the product and after ** they email me saying they received a coke bottle in the box. order id- *...
Jul 16, 2023 by Harddik Gupta
Order no: *********. The reverse pickup was successfully done last week on *th May ****, the amount should have been transferred by now. The product * sets of curtains -are in as-in condition since it wasn't even opened and is in the same pa...
Jun 03, 2022 by Neelambari W
My money got deducted and I want a refund of it. The order wasn't placed but the website deducted the money. ...
Nov 05, 2020 by Poonam Das
On * Aug ** at **.** am i ordered two curtains through shoppers stop. The transaction went through and money got deducted from my Paytm account however the order didnt get confirm. I was expecting that the amount will be refunded with *-* days ...
Sep 03, 2020 by Pradeep Soni