Airtel
- Not providing Proper service but they are asking more money Closed
Anshio Brightlin filed this complaint against Airtel on Jun 25, 2019
Hi,
This is Anshio My mobile Number is **********.
From **** onward in our area network problem is their we compliant through customer care lot of times around more than ** times still (Call Drop issue, Network total Shutdown, Internet problem,*G is getting But speed is *.**KB/s per second.if u check my previous Data Balance Balance u can know my Issue.
My actual plan is ***/-
Regarding the network issue **** from customer care they activate rental discount RS ***/- so my Bill was ***/- Below. But now the rental plan was expired. Thing is that still I am facing the same network issue but my bill was came last month onwards ***/-you can check my previous history. Without resolving the network issue I cannot pay the amount ***/-so kindly resolve my network issue. Up to that reduce my bill payment... Once network issue is ok a I will pay the exact amount. When I ask to the customer person they are informing we are taking the feed back to the back end team they will only decide like that they are informing. So kindly reduce my bill amount and resolve the problem problem as soon as possible... Around three years I am facing the same issue still not resolved...
And regrading this issue customer person's are not responding properly.many times they are Disconnecting the calls...so pls kindly take action against them too....
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Airtel
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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