- Not getting a refund Closed
I had ordered * products from Zivame. All the * products did not fit me. So I ordered * for exchange and the third product I could not get it exchanged because the size was not available. So I returned the product. But now they are not refunding the amount for the third product stating that I had used a promotion coupon for the product, once the product is returned the money cannot be refunded. They did not inform this me before and saying they can't do anything about it and I am at loss here. No product and no money also.
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Are you Lawyer?
Refund / Credit for purchase
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Zivame - Refund not done Closed
I had cancelled my order and requested for amount refund of ****z coins to my bank account. I have even sent my bank details. But still no refund has been done and customer care number will be either busy or shut for the day. Please help me get...
May 19, 2020 by Komala
Zivame - Zcoins disappeared Closed
I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked...
Feb 07, 2020 by Riya Patel
Had worst experience of online shopping with Zivame for getting refund in bank account. Followed up multiple times for returning item for order no - ******** but the items are still not picked. Every time got the response that it will in ** hou...
Nov 27, 2019 by Anju Prasad
I have returned *product i. e. Zelocity skin fit legging order no. ******** from zivame site in the month of September.But the refund is not received by me. I have called them multiple times but no positive response . Also I had explained my is...
Nov 25, 2019 by Madhu
I raised a request for return of a product and even after longtime .It was not picked up by anyone .This is fraud as they are not following their return policy which is stated on their website and app. ...
Oct 30, 2019 by Anupama Pawar