- Not followed TRAI rules Open
As per the TRAI new rules subscriber can choose channels based on their interest. TRAI has given an option that out of *** Free To Air Channels subscriber can select up to ** pay channels and ** Mandatory DD Channels with Network Capacity Fees of *** Rs. Even TATA sky and DISH TV are also offering. But when I talk to my GTPL Operator about this he denied that we don't have the system to offer pay channels against *** FTA channel. You can take pay channels but you have to pay NCF charges of ***+GST+Pay Channel and there will not be any change in *** FTA channels. I am attaching TRAI faq here you can read question ** where TRAI explained in detailed.
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An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
No signals from two days and this issue occurred more than *-* times. The operator did not respond properly to customer care also. ...
May 08, 2019 by Ramij Meman
My account is showing outstanding charges. Unable to renew without paying outstanding charges. There is no proper information provided regarding *** Rs. of outstanding charge. My plan is inactive now. Unable to watch TV. I have emailed them a f...
Apr 29, 2019 by Hdn
I paid for one-month cable tv package but didn't want to continue for the next month but they shut down my package after * days of the expiry date. So now they are charging me ** Rs extra for their system error. ...
Apr 02, 2019 by Malav Bhavsar
My cable operator did not receive any call and not given the reply to my email also. Please help me with this regards....
Mar 14, 2019 by Sachin tukaram kanoje