Makemytrip
- Not arranged ticket Closed
paresh virani filed this complaint against Makemytrip on Feb 25, 2020
Booking ref number : kbf*bt and kbehse. Flight of Air Tanzania was delayed in JNB by about more than *hr ** minute which was supposed to reached by **:** pm at JNB whereas Air Tanzania was reached at after **:** on date **/**/****.
This flight departed from Mumbai about *-*.** hours or about * am instead of *.** am . It reached to dar a Salem at about **pm (local time) which was supposed to reach at *.** am (local time) . And then connecting flight lended to Johannesburg at about *.** PM (local time) which supposed to reach at **.** PM (local time) . And so that we missed our next flight to Maseru which was at * PM from JNB .
After lot of requests on the help desk, air Tanzania responsible person came at international transfer desk and then he has provided us accommodation for the night and When asked for the New ticket for the missed Maseru flight of South African Airlines , he told that his duty time is over and also next flight is on the next day so they'll give solution on next day morning at the help desk .
On next day morning , no any responsible person came from air Tanzania at the airport to give us the solution . We also tried to contact air Tanzania but no any response from their side also . MakeMyTrip executive also tried to contact air Tanzania but even after waiting for About an hour no any response from their side also . And there was only * flight available for Johannesburg to Maseru in which seats were available so that we've to book it at any cost which is at ZAR ****.**
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
Makemytrip - Make My Trip Credit note not fullfiled Closed
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
Makemytrip - Misleading information on MMT website caused change of plans and prices Closed
I had booked a flight ticket and then wanted to reschedule it. I went to check for price on MMT website and it showed **** and when i clicked on pay button it showed technical error. With the amount mentioned I went ahead with change in my p...
Apr 11, 2023 by Atul Chaturvedi
Makemytrip - Charged but no services provided Closed
*. I booked Spicemax category tickets where your website apart from offering priority checkin, etc , also offers seats with extra leg space. But As I tried to web checkin after making the full payment , it does not allow me to select spicemax s...
Mar 17, 2023 by Pawan Kumar Rai