Zomato
- Nonveg served instead of veg egg Open
Manish Kumar filed this complaint against Zomato on Oct 01, 2021
I ordered * items from theos sec ** noida through zomato on sept **, ****. Order no. **********. All items were marked green or yellow. After delivery, the cheescake was melted, so i called restaurant. During the conversation, theos restaurant said it contains gelatin which is nonveg (pork). I said why was it labeled yellow instead of red. They said it was zomato's fault. Zomato blamed it on Theos restaurant. Zomato refused to refund or replace meal.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
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