Brand factory Online
- Non return of the items and non payment of refund amount Open
Gaurav Verma filed this complaint against Brand factory Online on Jan 11, 2021
This is with reference to the order placed through brand factory online site with order ID ****** and having placed return request against two items. The courier person who came to take the return items told that EAN no is not matching with his records and hence he can't take the items back.
The EAN no mentioned on the items are-
*. Force NXT Denimyte Vest- *************
*. Lee Cooper Jeans- *************
The return of above items is pending till date as EAN mis match issue is still un resolved and hence no person has come after that for return pick up. Several expediting mails were sent and calls made at their customer care team, but to no avail. Its been more than * months now.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Brand factory Online
Resolved
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