Boult audio
- Non repairing replacement of product under warranty period Closed
M P KRISHNAN filed this complaint against Boult audio on Sep 08, 2021
I have purchased the Boult Audio Air Bass free Pods Bluetooth headset on **.**.**** from Flipkart vide Invoice No.FAAXNJ********** dated **.**.** Order Id OD****************** on **.**.****. which was covered under one year warranty at the time of purchase. However, after two months of moderate use, one of the earphone stopped working and the back up also become irregular. So I contacted the Boult customer care and as per their instructions I sent back the bluetooth headset to them for repair/replacement on **.**.****. The same was returned to me by the company on **.**.**** vide their e-mail stating that the Bluetooth set is repaired/replaced and sent through courier. However, to my utter surprise I found that I received back the same set without any repairs/reconditioning and I am compelled to use the faulty Bluetooth set which covered under one year warranty. They are actually cheating the customers by collecting their hard earned money even in this pandemic situation.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Damages for loss and agony
Boult audio
Resolved
Frustrated? File a Complaint
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
Related Complaints
I got some problem in my boult earbuds x**. When I raise a issue they asked me to ship it to them and they will give me courier charges and also will provide me my earbuds within ** hours after delivery, after resolving my issue.. But it's nea...
Jan 01, 2024 by Ankush Kumar
Boult audio - DEFECTED PRODUCT Closed
I have purchase a boult smartwatch from flip kart, the product was defected it was not charging properly so I couriered the product to their service center in wazirpur new Delhi on *rd of oct **** and till now I did not receive my product back ...
Oct 27, 2023 by Monika
Boult audio - Item not delivered but not issuing the refund Closed
i had purchased boult rover pro watch from their website.. i had to move out of india due to some issue.. now boult audio is not issueing the refund though item was never delivered to me,...
Jul 15, 2023 by pushpendra naagar
Boult audio - Wrong parcel Closed
I had order a boult earphone from ekart and today i got the parcel but in that parcel i got a small piece of cloth. ...
May 17, 2023 by Kunwarjit Singh
Boult audio - Return acceptance Closed
I always do online shopping. But there is always return option for the item. Since we all know that sometime we do orders by mistake and also we no longer need them. But with this seller i am facing the issue of not having return option. They a...
Mar 17, 2023 by Karthik Cheruvugattu