- Non delivery of floor lamp while shown delivered Closed
I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********).
Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing that it's delivered on * Jun **** but when I have checked it was not delivered at gate.
There was no call received by any delivery boy, no OTP was shared.
When I called delivery boy on the no provided in message with OTP on * Jun, he said he delivered the item and OTP based confirmation received.
Nor any delivery message or mail received on registered mobile number or registered mail.
I requested them to provide me the proof of delivery or refund the amount of the item but no action taken at there end.
No action taken on complaint registered no PH-********** on *July ****.
Following doc are in attachment for ease of resolution of issue.
*. Complaint mail
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Max Serve Solutions Pvt Ltd
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