consumer court consumer Forum

voice of consumers

  • File a Complaint
  • Browse Complaints(current)
  1. Home
  2. Complaints
  3. Non delivery of floor lamp while shown delivered
Records save successfully

Pepperfry.com

 - Non delivery of floor lamp while shown delivered Closed

Abhishek Chaure filed this complaint against Pepperfry.com on Jul 04, 2020

Hi
I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********).
Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing that it's delivered on * Jun **** but when I have checked it was not delivered at gate.
There was no call received by any delivery boy, no OTP was shared.
When I called delivery boy on the no provided in message with OTP on * Jun, he said he delivered the item and OTP based confirmation received.
Nor any delivery message or mail received on registered mobile number or registered mail.

I requested them to provide me the proof of delivery or refund the amount of the item but no action taken at there end.

No action taken on complaint registered no PH-********** on *July ****.

Following doc are in attachment for ease of resolution of issue.
*. Invoice
*. Complaint mail

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Pepperfry.com

137 Total Complaints
40 Total
Resolved
29.20% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Max Serve Solutions Pvt Ltd

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Pepperfry.com)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Pepperfry.com - Cracked top broken wood Study table pepperfry Closed

The sheesham wood (supposedly) table arrived on Sep ** but with a few defects. Most notable defect was cracked wood in the piece that made up the table top. I requested return & refund for Order# *********. Waiting for the refund to get process...

Sep 11, 2020 by Gargee Ghosh

Pepperfry.com - Gst invoice Closed

I ordered offc furniture after making payment when I checked Invoice no gst mentioned but for reimbursement it is required. I tried cancel but it is not getting cancelled. My money is stuck. I need my money back into my source account....

Aug 14, 2020 by Sneha vohra

Pepperfry.com - Damaged product Closed

I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...

Jul 29, 2020 by Parth Pujara

Pepperfry.com - Cancellation and refund required from Pepperfry Closed

Order number: *********. Order place for a dining set and tea table however due to panademic we all got stuck.In the first place if Pepper fry can deliver then they should not have taken the order.No post taking the order they are not respondin...

Jun 01, 2020 by Avantika Agarwal

Pepperfry.com - Not cancelling the order Closed

I placed an order on pepperfry and now due to COVID ** related issues ,I want to cancel that order but pepperfry is not letting me cancel even though the order has not beem shipped yet....

May 12, 2020 by Shubhi Aggarwal

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Mizoram
  • |
  • Andhra Pradesh
  • |
  • Jharkhand
  • |
  • Himachal Pradesh

Consumer Forum :

  • Gujarat
  • |
  • Orissa
  • |
  • Haryana
  • |
  • Lakshadweep

Online Complaints :

  • LPG/Petroleum Complaints
  • |
  • Electricity Complaints
  • |
  • Insurance Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.