- Non crediting of Refund amount in account Open
Passenger name Nidhi bhargava
TICKET NO. 098-2124751567
I had booked ticket from Ludhiana to Delhi, for 12th May 2018 but the flight got delayed as I had a connecting flight from Delhi to kolkata so I had no option other Than cancelling the ticket... I requested to cancel the ticket with full refund as one of the option provided by Air India airlines... However on 12th may the flight itself was cancelled by Airlines. Till date no refund issued to me as I haven't received any intimation or msg from airlines regarding refund of the amount.
When I enquired from Air India customer care regarding refund of ticket amount.. they told me that the refund was issued on 18th May 2018 but till date the amount is not credited in my account..On repeated conversation customer care agent suggested one thing or another but could not materialise or resolve the issue. When I asked to provide me with transaction number by which refund is issued. they told me to contact on the number of e-commerce of air India to know the refund transaction number as they don't have the same. I also called on number 01124667473 but no one is picking and not getting any reply from the email@example.com
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