ixigo app
- Non Credit of Refund amount Open
Suraj Kumar filed this complaint against ixigo app on Apr 30, 2020
Respected sir
*. I had a reservation on ** Mar **** AC-III coach with train No *****, Ziyarat Express from Ajmer to Kanpur PNR No ********** using ixigo app.
*. Due to the COVID-** pandemic, all the train cancelled wef **-**-**.
*. After the cancellation of all train, amout supposed to be refunded but amount is still not credit in my account.
*. As per government policy, timeframe for refunding amount has already expired.
*. I called customer care but i didn't got any response even i mailed them but they didn't reply.
*. Apropos, it is requested to check all the details and help me to figure this out.
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Resolution Demanded:
Refund / Credit for purchase
ixigo app
Resolved
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