Videocon D2h
- No signal after recharge Open
S.K. SHARMA filed this complaint against Videocon D2h on May 31, 2019
ITS REALLY A BAD EXPERIENCE WITH VIDEOCON D*H.
*. THE SET-TOP BOX IS CHANGED WITH THE COST OF **** SIX TO EIGHT MONTHS EARLIER.
*. THE OLD SET TOP BOX WAS TAKEN BY THE ENGINEER HIMSELF WITHOUT ANY COST.
*. THE TELEVISION WAS DAMAGED BECAUSE OF THE OLD SET-TOP BOX.
*. THE NEW LCD OF LLOYD FROM EIGHT MONTHS IS ALSO ABOUT TO DAMAGE AS IT MAKES A SOUND WHILE IT IS OFF.
*. THE RECHARGE HAS BEEN MADE ON **/*/** AND NOW THE MESSAGE IS OF "NO SIGNAL" REASON- DENSE CLOUD, HEAVY RAIN ETC.
I TALKED TO THE CUSTOMER CARE AND ITS BEEN LIKE the FOURTH CALL OF MINE TO THE CUSTOMER CARE. SHE SAID "MAM THAT SET-TOP BOX IS YOUR PROPERTY. ITS A PRE-PAID SERVICE". WE CAN SEND OUR ENGINEER AND HE WILL COST *** RUPEES.
I WANT TO ASK OF YOUR SERVICE IS NOT WORKING THEN WHY THE HELL THE CUSTOMER PAY? It's YOUR CALL THAT YOUR SERVICE ARE NOT PROPER AND THE CUSTOMER PAY FOR THEIR FAULT??
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Videocon D2h
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
Videocon D2h - Videocon Channels are not showing despite recharging Closed
I have recharged my Videocon d*h account ******** on **/**/**** **.** pm. But it's showing on screen that you have insufficient account balance. And I am not able to view any channel till date. I have been contacting customer support team daily...
Sep 26, 2023 by Milind Ghule
Videocon D2h - No technical support provided Closed
I have a Videocon d*h connection with customer id *********. I have already registered a complaint of signal loss on August **,****. But till date ,**th August, no technical support given from their end. In my follow up calls with customer...
Aug 30, 2023 by Prasad
Videocon D2h - Set top box repair or replacement technician visit Closed
My set top box is not working I made a call on customer support for Videocon D*H they taken a complaint and told the technician will visit within ** hrs and set top will change and *** rs will be charged But till the date no technician visit...
Jul 04, 2023 by Shamsing Thakur
Videocon D2h - My channel are not coming Closed
My channel are not coming ...
Jul 02, 2023 by Shalini Gupta
Videocon D2h - Recharge Amount reversal Closed
I recharge Videocon D*h connection for *** rupees but unable to see any channel. I raised complaint to customer care for resolving this issue they asking me for service engineer visit &he will charge *** rupees. Even I call so many times for ev...
May 26, 2023 by Harshal